SonoMask Pro High Protection 3 Ply Reusable Facemask

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Product Information
Instructions & Care
Shipping & Returns
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Sonomask™ PRO is an innovative mask that ensures exceptional performance and high breathability go hand in hand. With a whopping 97% filtration efficacy of 3-micron particles and an inner and outer layer made of soft poly/cotton fabric and a middle filter layer, you know you are getting both high performance and comfort to sustain long hours of wear.

Built-in antimicrobial properties in the SonoMask™ Pro’s fabric protect the fabric from the growth of odor-causing bacteria, offering a mask that remains hygienic and clean even in the most infectious surroundings.

Sonovia’s patented ultrasonic technology used to make the SonoMask™ Pro is eco-friendly, uses no harmful chemicals, and saves precious drinking water in the SonoMask™ Pro’s manufacturing process.

Tough on invisible threats, soft on skin, the SonoMask is designed to provide lasting protection for as long as you need it.

✓ Reusable and Washable - The SonoMask™ Pro maintains its performance for over 55 weekly washes.

✓ Eco-friendly - The SonoMask™ Pro replaces hundreds of disposable masks that are poisoning wildlife and the planet, quickly becoming the latest eco-disaster.

✓ Budget-friendly – All you need is one mask for over one year of protection.

✓ Personalized Fit - Adjustable sliders on ear straps allow for a comfortable, snug fit.

✓ Anti-fog - The flexible nose wire ensures an airtight seal and fogless glasses.

✓ Ergonomic Chin Guard - Keeps the mask in place and prevents air leaks.

Instructions & Care

Laundry & Sanitization

The SonoMask and SonoMask Pro should be hand washed in cold water once a week.

For stain removal, we recommend using an eco-friendly detergent. Softeners & bleaching agents should be avoided for all products.

How to wear the SonoMask™
It is really important that you wear your mask correctly to keep you protected.
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Shipping & Returns

Shipping

We understand how important it is to keep both you and your loved ones safe. We therefore proudly offer EXPRESS shipping on all orders, anywhere* in the world, via DHL Express.

We usually ship orders out within 36 hours, and you can expect them delivered within 1-3 business days.

*In some countries, customs costs may apply.
As far as we know, orders to the USA, CA, IL are free from customs. If you're ordering from anywhere else and are unsure whether or not customs will apply to you, please contact your customs authority,

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

1. The goods were purchased in the last 14 days.*
2. The goods aren’t used or damaged.
3. The goods are in the original packaging and never opened.
4. You have attached the receipt or proof of purchase.

*The Customer is responsible for checking the accuracy of the contents of the package within 14 days time frame.

We do not accept returns of the following items

1. Goods made to your specifications or personalized.
2. Goods which are not suitable for return due to reasons of hygiene and safety, we cannot accept goods that are not in its original packaging and/or were opened.
3. The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
4. We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Receiving a Refund

A refund will be issued once we have received your returned item(s). Any items that are damaged when we receive them are not eligible for a refund. Refunds do not include any shipping or handling charges, except in the case of faulty or damaged items. Your refund will be credited to the original form of payment used for the original transaction and will be in the amount of the product price less the return label fee, if applicable. Please note that credit card refunds may take up to 14 business days for your bank to complete, depending on their processing times. This can vary greatly between credit card issuers.

Aura Air Products Return Policy

We understand, that sometimes a purchase is not what you imagined it would be. Not to worry, We accept returns as long as an item is still unused, in its original condition, and in its original package, within 14 days of the item being delivered to you or available for collection. Returns are subject to the rules below including rules around fair use. If you need to return your Aura Air device within the specified 14 days, we'll give you a full refund by way of the original payment method minus the shipping fee for the return. We don't accept returns for unwanted items after the relevant returns period above. We strive to provide your refund within 14 days of receiving the returned and approved Aura Package.

Need to return a faulty or incorrect item?

We aim to maintain your satisfaction by sticking to a 7-day timeframe to classify a device as malfunctioned (from the initial reach-out). Once the problem is identified we will send out a new order within 21 business days so you can continue enjoying your pure air.

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SONOMASK PRO

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SONOMASK PRO