Shipping
We ship worldwide for FREE on orders over 48$.
We understand how important it is to keep both you and your loved ones safe. We therefore proudly offer EXPRESS shipping on all orders, anywhere* in the world, via DHL Express.
Orders usually ship out on the same day they are ordered, and you can expect them to arrive within 2-7 business days.
*In some countries, customs fees may apply.
To the best of our knowledge, mask orders to the USA, EU, Canada and Israel are exempt from customs fees. If you're shipping anywhere else and are unsure whether or not customs fees apply to you, please contact our customer service.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
1. The goods were purchased in the last 14 days.*
2. The goods aren’t used or damaged.
3. The goods are in the original packaging and never opened.
4. You have attached the receipt or proof of purchase.
*The Customer is responsible for checking the accuracy of the contents of the package within 14 days timeframe.
We do not accept returns of the following items:
1. Goods made to your specifications or personalized.
2. Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
3. Goods which are not suitable for return due to reasons of hygiene and safety, we cannot accept goods that are not in its original packaging and/or were opened
4. The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
5. We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion
Returning Good
You are responsible for the cost and risk of returning the goods to us. You should send the Goods at the following address:
Sonovia Ltd.
Benny Kessler
22 14th st nw
Atlanta, GA 30309
+1 (201) 992 6498
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery